BOOK NOW REFERRING DENTIST
Skip to content Skip to footer

Policy

At Perio Implant Harmony, we are committed to delivering exceptional dental care and ensuring a smooth experience for all our patients. To help us manage our schedule efficiently and maintain the highest standards of care, we have outlined the following appointment deposit and cancellation policies:

Appointment Deposit

To confirm your booking, a $50 deposit is required at the time of scheduling your appointment. This amount will be applied toward the total cost of your treatment.

Cancellations and Rescheduling

We understand that plans can change. If you need to cancel or reschedule, please provide at least 24 hours’ notice so we can offer the time slot to another patient in need of care.

Late Notice or No-Show

If you fail to attend your appointment or provide less than 24 hours’ notice, the $50 deposit will be forfeited to cover the costs associated with the missed appointment.

Rescheduling Policy

When a minimum of 24 hours’ notice is given, your deposit can be transferred to your new appointment date.

Refund and Credit Policy

If you cancel with more than 24 hours’ notice, your deposit will remain as a credit on your account to use toward future visits.
Please note — no cash refunds will be issued.

Exceptions

We recognize that emergencies and unexpected situations can arise. If you experience a genuine emergency, please contact us as soon as possible so we can review your circumstances and assist you appropriately.

By booking an appointment with Perio Implant Harmony, you agree to follow our appointment deposit and cancellation policy. These measures help us provide efficient and high-quality care for all patients.

Thank you for your understanding and cooperation. If you have any questions about these policies, please don’t hesitate to contact our team.

Perio Implant Harmony provides specialist periodontal and implant care.

Dr Henry Lee is a specialist periodontist trained at the University of Adelaide and the University of Melbourne, supporting patients and referring dentists through clear, professional care.

© 2026 Copyright. Site managed by Candid Marketing